Introduction

 

This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights, you have over your data.

Infoprive is a Business Information Security Company with strong competence in cybersecurity risk & compliance, security engineering, and managed security services & operations. Our address is 7a, Idejo Street, Victoria Island, Lagos, Nigeria.  You can contact us by post at the above address, by email at info@infoprive.com, or by telephone at +234(1) 2900808.

 

We have a Data Protection Officer -Michael Ojih head of Advisory, so any enquiries about our use of your personal data should be addressed to his mail at Michael@infoprive.com

 

How we use your information

1. When you use our website

 

When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors, and to help to make your user experience better.

Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer. These cookies are shown below.

 

COOKIE NAME	PURPOSE	FURTHER INFORMATION
PHPSESSID	Used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.	When the browsing session ends

Table 1: Cookies (strictly necessary)

However, for those cookies that are useful but not strictly necessary, we will always ask for your consent before placing them. These are:

COOKIE NAME	PURPOSE	FURTHER INFORMATION
vuid	Used to display and deliver videos on our website.	2 years

Table 2: Cookies (ask for consent)

As well as the cookies we use, various third parties also place them on your computer, again with your consent. These are shown below:

COOKIE NAME	PURPOSE	FURTHER INFORMATION
_fbp	Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers	3 months

Table 3: Cookies (third parties)

For more information about our use of cookies, please see our cookie policy.

 

When you submit an inquiry via our website, we ask you for your name, contact telephone number, and email address.

 

We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your inquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.

 

Your inquiry is stored and processed as an email which is hosted by Zoho. It is also logged on a CRM system on a cloud server based in Nigeria.

We do not use the information you provide to make any automated decisions that might affect you.

 

We keep inquiry emails for two years, after which they are securely archived and kept for seven years when we delete them. CRM records are kept for one year after the last contact with you.

 

When you sign up to receive our newsletter, we ask for your name and your email address.

 

We will ask for your consent to use your name and email address to email you our newsletter which contains information about our products and other information which we feel might be of interest to you.

 

You can withdraw your consent at any time, and we will stop sending you the newsletter.

Your name and email address are shared with a third-party mailing system that is based in Nigeria.

This company has contractually committed to providing appropriate safeguards for your personal data which means it will be protected in line with the legal requirements of the European Union.

 

We do not use the information you provide to make any automated decisions that might affect you.

 

We keep your personal data for as long as we produce and distribute our newsletter. If you withdraw your consent, we will mark your details so that they are not used and delete them after two years.

When you request to download a sample document, such as a white paper, we ask for your name, company name (which is optional), and email address.

 

We use this information to email you a link to download the requested document. We may also email you after your download in order to follow up on your interest in our products and services. We will do this based on our legitimate interest in marketing to prospects for our products and services.

 

Your name and email address are shared with a third-party mailing system that is based in the USA. This company has contractually committed to providing appropriate safeguards for your personal data which means it will be protected in line with the legal requirements of the American Union.

 

We do not use the information you provide to make any automated decisions that might affect you.

Your personal data is stored for one year after you requested your download, after which it is deleted.

 

When you submit a review about us, we record your name, your email address, and your IP (Internet Protocol) address, which is the address of your computer on the Internet.

 

We use this information to provide verified independent views about our products and services to potential customers. Your name and the content of your review (but not your email address or IP address) may be publicly displayed on our website. We will do this based on our legitimate interest in marketing our products and services.

 

Your details are shared with a third-party reviews system that is based in Nigeria.

 

We do not use the information you provide to make any automated decisions that might affect you.

 

Your personal data is stored for as long as we are marketing the product or services that the review refers to, after which it is deleted. You may ask us to remove your review at any time.

When you take part in our feedback survey, we record your name, your email address, your organization name, your job role, and your answers to questions we ask about your opinion of, and use of, our products and services.

 

We use this information to develop and improve our products and services and our customer relationships. Your job role, organization, and some or all of your comments may be publicly displayed on our website as a testimonial. We will do this based on our legitimate interest in marketing our products and services.

 

Your details are shared with a third party surveys system that is based within Nigeria.

We do not use the information you provide to make any automated decisions that might affect you.

 

Your personal data is stored for two years, or for as long as we are marketing the product or services that the review refers to, whichever is shorter. You may ask us to remove a testimonial that is based on your feedback from our website at any time.

 

 

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

 

If we are processing your personal data for reasons of consent or to fulfill a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

 

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

 

Finally, in some circumstances, you can ask us not to reach decisions affecting you using automated processing or profiling.

 

To submit a request regarding your personal data by email, post, or telephone, please use the contact information provided above in the Who Are We section of this policy.

 

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Data Protection Compliance Organization via their website at nitda.gov.ng/data-protection/  or write to them at:

Data Protection Compliance Organization

No. 28, Port Harcourt Crescent,

Off Gimbiya Street,

P.M.B 564, Area 11,

Garki, Abuja, Nigeria.

 

 

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolve. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent. We will update the version number and date of this document each time it is changed.